Safeguarding Policy

Safeguarding Policy

(Reviewed on 20 Sept 2023 by the Operations Manager)



Our commitment to safeguarding


Fares4Free is committed to protecting from harm our beneficiaries, employees, volunteers, members and any other people who come into contact with us through our work.


Everyone has a right to be protected from abuse, and all suspicions and allegations of abuse and neglect will be taken seriously and responded to appropriately.


Our Board of Trustees is accountable for all activities undertaken by and in the name of Fares4Free and its subsidiaries. While acknowledging its collective responsibility, the Board of Trustees has appointed individual leads as follows:


  • Marie Crombie, Chief Executive Officer; Safeguarding
  • Marie Crombie, Chief Executive Officer; Whistleblowing


Our Board of Trustees, chaired by Walter Gallagher, meets and reports quarterly.


Our expectations of those who work in our name


As a charity for the wider Veteran community, we are committed to delivering the highest standards of care and support. Our values include respect, integrity, service and excellence and we expect and require everyone who works for Fares4Free, whether volunteer or employee, or who undertakes services in our name to meet our expected standards of behaviour.


Action will be taken against individuals where their behaviour places others at risk of harm.


Reporting concerns


Anyone can raise a concern to us about something they have experienced or witnessed involving Fares4Free, without fear of retribution.


Safeguarding contacts


Our Designated Safeguarding Officer is Marie Crombie, CEO of Fares4Free. You can contact Marie confidentially on 07821 664 771 or at marie.crombie@fares4free.org .

Alternatively, you can also contact us confidentially and securely via:


  • 07821 679 647 (Leon Fisher, Fares4Free Operations Manager)
  • leon@fares4free.org


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